Something isn’t working.
Maybe you know exactly what’s wrong. Maybe you only know something isn’t working the way it should.
You don’t have to diagnose the problem before you ask for help.
Tell us what’s happening. We’ll help you figure out where the problem actually is—and what makes sense to do about it.
THE SYMPTOMS
Start with what you know.
Maybe leads have slowed down. Your website isn’t bringing in the right calls. People aren’t finding you on Google. A form or booking process isn’t working. Customers keep getting confused about the same thing. Something that worked last month suddenly doesn’t.
Or maybe the problem is harder to put your finger on. You just know the result isn’t what it should be.
That’s enough to start with.
You don’t need to know why it’s happening. That’s part of what you’re hiring us to figure out.
THE CIRCUS
The problem may not be where it looks like it is
We start with what you’re seeing.
A drop in leads doesn’t automatically mean you need more marketing. A website problem may actually be a content problem. A Google problem may have nothing to do with your website at all. A customer problem may start with a form, a process, or something happening after the first phone call.
Sometimes the problem is exactly where you thought it was.
Sometimes it isn’t.
We’re not looking for the biggest solution. We’re looking for the right problem.
Sometimes that means a big change. Sometimes it means fixing one small thing. And sometimes it means leaving something alone.
THE PROCESS
First, we figure out what’s happening.
We start with what you’re seeing, then look at the pieces that may be contributing to it. Depending on the problem, that might mean your website, content, search presence, marketing, technology, customer experience—or how several of those things work together.
We investigate before we recommend.
Once we understand what’s actually happening, we can decide what deserves attention—and what doesn’t. The goal is to fix what needs fixing—not sell you everything Rusti Boot knows how to do.
COMPREHENSIVE DISCOVERY
The Deep Dive
Start by telling us what’s happening. The first conversation is free. We’ll ask some questions, get a better understanding of the problem, and decide whether Rusti Boot is the right fit to help.
Paid Discovery starts at $1,250, but if figuring it out requires deeper investigation, we’ll explain what that involves and what it will cost before we go any further.